How to order
|Order online at this Webster. Please go to "Online Shopping"
menu (Left side) and follow the directions for placing orders.
Please Email your order to:
Please provide your name, contact numbers, postal address and orders.
* Please note
- Please order by Online / Fax / Email / Mail
- We will contact you shortly confirming your order. "Order Confirmation"
automated email / notice.
- When you receive your order confirmation, please make sure:
- Your order is correct
- Delivery address
- Payment amount
- Payment method you selected
- Delivery method you selected
- Postage, total amount, payment details will be informed in "Payment
information" email / notice.
- We will dispatch your order as soon as we receive the payment and send
you a "Shipping advice" email / notice.
Sorry! We are no longer taking a order from overseas. For international
inquiry, please contact us anytime.
|Direct Bank Deposit
|You can direct deposit into our account online or at a bank in person.
Once you place your order, we will send you our Bank Account details (Commonwealth
Bank) for your payment. Please include your order number in the transaction
Please inform us when you clear the payment, if possible. It will help
us to speed up shipment of your orders.
|Credit Card (via paypal)
|You are able to pay with your credit card via the paypal service. Paypal
enables you to send payments quickly and securely online using a credit
We will send you an invoice email accordingly and you can simply click
the button on that email to pay securely online via the paypal service.
For more detail:
|Please arrange a money order and post it to us.
Payable to： AYA GREEN TEA
Postal address： PO Box 360, Banyo, QLD 4014, AUSTRALIA
Order will be cancelled if no payment made within any 2 week period from
the date of order confirmation.
Delivery and postage
We will post your order by Australia Post. Please contact us if you need
Express Post service. Additional postage will be charged.
If you would like to select other delivery service. Please contact us for
Australia Post Postage
■ Postage examples ■
Prepaid parcel post satchels （Anywhere in AUS）
500g Satchel (355mm x 220mm) $5.50
3kg Satchel (405mm x 310mm) $9.60
Small parcels （Anywhere in AUS）
Up to 250g $4.20
Over 250g up to 500g $5.40
Large letters postage (Anywhere in Australia)
* No larger than 260mmx360mm, No thicker than 20mm
Up to 125g - $1.00
Over 125g to 250g - $1.45
Over 250g - $2.45
* All products are displayed in (g) in our online shop. Please use it to
estimate your postage roughly. (Please consider that total weight may change
with the packaging and packing materials.)
Gift wrapping service
|We can wrap your gift. The gift will be boxed and/or wrapped. Please purchase
your favorite packaging at online shopping page. Please feel free to contact
us if you have any request.
For more detail:
Gift wrapping service page
Please allow about 3 business days from the date we receive your payment.
Allow up to 5 business days to deliver to Australian regional areas. Please
feel free to contact us if you have any query about delivery time of your
|Please contact us within 5 business days of delivery and return your purchased
product with the receipt. You will be required to pay the postage.
All returned products must be:
|Please contact us within 5 business days of delivery, if you find any defect.
Please return the receipt with the defective product. We will refund the
original product price and postage. Alternatively, if you request a replacement,
we will dispatch your replacement pruduct one we receive the return.
Please contact us within 5 business days of delivery, if you receive a
damaged product. Please return the receipt with the damaged product. We
will refund the original product price and postage. Alternatively, if you
request a replacement, we will dispatch your replacement product once we
receive the return.
We can not accept a product, if damaged after the receipt of your purchased
All prices shown on this site are in Australian Dollars (AUD).
As currently we are not GST registered, we do not collect any GST amount
on our sales. GST is excluded for all products at this moment.
Prices are not included postage and handling fees.
Prices are subject to change without notice.
If the item which you ordered is listed "Out of order", we will
ship it to you once we receive. Please contact us for your ordered item's
availability if you need.